CRM Solutions

The

Customer Relations Management System

It is a repository of customer information. It contains the customer's primary and contact information, documentary submissions, billing, payments, network settings and other information.

The CRM contains tools that allow us to serve the customers better. Through CRM, we can send advisories/messages via the SMS broadcast tool. We can also perform troubleshooting, schedule installations and on-site activities, and understand the customer's internet behavior. References or guides can be customized and be made available in the in the Knowledge Base section allowing agents to validate information they provide to customers.

In essence, the CRM helps a business to recognize the value of its customers and to capitalize on improved customer relations.

Customer Relationship Management

Develop a relationship with your clients through account tracking, management, and customer service support.

Network
Provisioning

Have a complete control over your network and installations from the setup, configuration, troubleshooting through Adobo Cloud.

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Accounting
Module

Create your own accounting system that generates scheduled invoicing, organize payment, collection, monitor transactions, and manage your payroll setup.

Main Features

A compact version of JCRM Solutions, complete with dashboard functionality that displays full business data in an interactive and comprehensive visuals. You can track collection, online payments, account managements, ticketing, and job order assignments through the App.

Innovation

Equipped with the latest trends in the industry, we are able to move beyond the current applications and create possible solutions to every problem quickly and effectively.

Network Provisioning Tool

One of the features of JCRM that creates database for modem information and other equipment assignment, configuration of modem, set-up of new installations, troubleshooting support, and real-time monitoring of device status.

Network Mapping

Another key feature of the JCRM that lets you monitor and strategically plan your network through client and equipment mapping.

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A self-service mobile application that allows customers to make payments for their accounts, check bandwidth/data transmission and to raise any concern/query through the creation of a ticket which will be routed to our customer service representatives.

Customer Focused

We have a set of interactive and action-oriented programmers that can design software that matches the client’s business model for a more personalized use.

Transforming Business

We transform businesses with advanced and functional software solutions. We create software that simplifies the supervision on businesses by creating a common platform that is equipped with all the tools you need.

Security and Data Privacy

We know the value and importance of data security that is why we only create programs that are highly secured and encrypted.

Other Features

INVENTORY
Tracks and manages the deployments of purchased equipment..

CALENDAR
Increase the efficiency of workplace by generating a day-by-day schedule for faster and seamless deployment.

SUBSCRIBER AND EQUIPMENT MAPPING
Build your infrastructure and monitor your network by strategically planning and mapping out your client distribution and deployment activities.

TICKETING AND JOB ORDER
Handle your business and customer service activities with ease through a platform that generates and assigns ticket and job order for troubleshooting and implementation of office tasks.