Helpdesk

Through our technology, your business can have the capability to deliver advanced internet solutions for their operation with a wide array of add-on features, thereby encouraging stronger partnership and mutually broadening business opportunities.

Prices may vary depending on the services being offered and based on geographical locations. To get a quotation from our Sales Team, go to Contacts or by scrolling down to the footer of this page.

Ideal speed depends on the number of users and customers you are catering to. To determine the ideal speed for your business, you may inquire with our Sales Team by clicking this link Contacts or by scrolling down to the footer of this page.

For more info, you may click and watch our infographic video on Ideal Internet Speed.
*Link to Video – Ideal Internet Speed*

An internet service that is ideal for SME’s, Residential and Corporate Clients, Hospitality Industry (Hotels, Condotels and Transient Inns), Café’s and Restaurants. With guaranteed Internet Bandwidth, clients can enjoy high speed bandwidth with assured Committed Information Rate (CIR) and with a more secured Internet access.

There are many ways in which your company could benefit from our Dedicated Internet Service:

• Guaranteed Bandwidth
• Symmetrical
• Service Level Agreement
• Better guaranteed response time
• Improved network security

This service is built for businesses that require reliability in large data transfers, network communication, local area network connectivity, and for back-up purposes.

There are many ways in which your company could benefit from our Last Mile Facility/Leased Lines:

• Symmetrical
• Fixed Internet Connection
• Upgradable Bandwidth Capacity
• Fast and Reliable
• Private and secure
• 24/7 Technical Support
• Unlimited usage

Having a comprehensive network infrastructure is one critical component of a company ‘s network. Terraserv Technologies Inc. provides the best quality in structured cabling/wiring products like network cable, patch panels and cross connect, cord and cable assemblies, premise cables, racks and cable management etc. We assure our clients consistency of design, from installation and compliance to transmission line requirements.

There are many ways in which your company could benefit from our Structured Cabling:

• Reliable and Efficient network cabling set up
• Easy to manage
• Cost Effective
• Adaptability/Upgradable
• Neat and Organized set up

This service provides the support you need in your day-to-day enterprise data management including set up of network and servers infrastructures, configurations of software applications, provision for back up of data systems, and management of overall network risk and security.

There are many ways in which your company could benefit from our Colocation/Managed Data Services:

• Better Connectivity
• Enhanced Security and Compliance
• Better Uptime Reliability
• Redundant Network
• Flexible Scalability

Our CRM is complete with dashboard functionality that displays full business data in an interactive and comprehensive visuals. You can track collection, online payments, account managements, ticketing, and job order assignments through the CRM App.

• Innovation
• Customer Focused
• Network Provisioning Tool
• Transforming Business
• Network Mapping
• Security and Data Privacy

Here are the other features of Terraserv’s CRM that can help your organization increase productivity:

• Inventory
• Accounting
• Calendar
• Subscriber and Equipment Mapping
• Ticketing and Job Order

There are many ways in which your company and employees could benefit from our CRM:

• Builds profitable relationship
• Organized & Secured Customer Information
• Easy to access anytime, anywhere
• Improves customer experience
• Workflow management

Plan upgrades are allowed subject to the adjustment in fees for the upgraded service. However downgrades are not permitted unless pre-termination fees are settled according to following formula: Pre-termination Penalty = (Monthly Service Fee x Remaining Months).

TERRASERV TECHNOLOGIES, INC. shall initiate installation activities only upon receipt of the following: Required Corporate Accounts documents:

• SEC Certificate of Registration
• Articles of Incorporation or Partnership or Cooperation or DTI Registration of Business Name
• BIR 2303 Certificate/PEZA/ CEZA Certificate
• Business Permit
• Lease Contract
• Secretary’s Certificate or Partner’s Certificate
• Valid ID of Signatory
• Payment for all fees and charges including the following:
• One (1) month advance payment
• One (1) month security deposit
• One Time installation Charge (OTC)

We want to give all Terraserv Customers a fair opportunity to enjoy our network. Hence, the implementation of a Fair Use Policy that's designed to reduce the speeds of users responsible for generating large volumes of traffic on the network, which greatly impacts the service we offer to other paying customers. Users (account for less than 3%) likely to be affected by the Fair Use Policy are those who use peer-to-peer applications to download large files, use their non-commercial subscription for commercial purposes, or stream videos heavily on a daily basis. These activities use up a huge portion of network bandwidth, affecting customers like you.

We schedule our service installation from Monday to Friday, between 9:00am and 5:00pm, with the exception of government declared holidays.